LIZ SIMPSON 
 
Jon has been such a brilliant help to us over the last 10 years, as we bought and sold 3 properties, plus remortgaged a few times. I initially met him while buying my first flat - I was totally clueless, and worried about getting ripped off / hidden costs of a mortgage, and a friend recommended him to me. He was really kind and friendly, taking the time to explain all the various options to me and replying to all my email questions quickly, which really took the stress out of it all. We (my husband and I) have kept using his services ever since. I've recommended him to so many people - I think most of my office use him for their mortgage services! 
First time buyers 
MARCELA TARGOSZ and ANTHONY COX 
 
RAFAL KAROLAK 
 
Congrats on your work anniversary! You are not only perfect mortgage advisor, you are to very good person. Congratulations Jonathan. 
CHARLOTTE and OWEN 
 
"Dear Jon, many thanks for sorting our mortgage for us! Charlotte and Owen" 
 
STEPHANIE BEAN 
 
Thanks again for all your help - will definitely be recommending you to friends when they start to buy. 
Questionnaire 
 
LUKE ASHBY 
 
1. What were you most concerned about before approaching me? 
a: The entire process felt daunting and I was not confident in navigating the paperwork, or that my finances we're in suitable order to embark on a journey of homeownership - I'm am so grateful for John's help! 
2. How did I help overcome your concerns? 
a: John is calm friendly and straightforward to talk to. The process was clearly explained so that I understood what I needed to do, to be honest John did most of the work. 
3. How did you hear about my services? 
a: John was highly recommended (by my wife) 
4. Why did you use my services again? 
a: Such a good experience the first time, we didn't even consider another provider. 
5. Have you recommended me to other people? 
a: Yes I recommend to John to everyone I know who is thinking about a move, top notch 👌🏽 
 
 
 
 
NICOLA HANNA 
 
1. What were you most concerned about before approaching me? 
a: We were most concerned about complexities of getting a mortgage & whether we would actually be able to to buy anywhere at all. 
2. How did I help overcome your concerns? 
a: You were very reassuring, explained the facts very clearly. You explained what was possible & were willing to answer any of our silly questions! 
3. How did you hear about my services? 
a: We were recommended you by a family member. 
4. Why did you use my services again? 
a: We liked your manner, how helpful you were & how easy you made everything for us. 
5. Have you recommended me to other people? 
a: Yes we’ve recommended you to other family members & friends too. 
 
 
EMILY COOTER 
 
 
1. What were you most concerned about before approaching me? 
a: That we wouldn't be able to get a mortgage, and that using a broker would be complicated and expensive. 
2. How did I help overcome your concerns? 
a: You got us one :) Your approach was very thorough and did not result in any extra costs for us. 
3. How did you hear about my services? 
a: Personal recommendation from my brother. 
4. Would you use my services again? 
a: We definitely would. 
5. Have you recommended me to other people? 
a: Yes, four or five times I think! 
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